By default, Ross reads and processes your documents locally, within Ross's own environment, without sending document content to a third-party model provider. Only the optional Document AI capability (row below) sends a document to a remote model, and only after your Firm has enabled it under a signed Business Associate Agreement.
| Provider | Purpose | Data involved |
|---|---|---|
| Stripe | Payment processing | Billing and card data (entered directly with Stripe; card details are never received or stored by us) |
| Twilio | Delivering and receiving SMS and WhatsApp messages | Client phone numbers and message content |
| Anthropic | Document AI - reading scanned records (including medical records), only when your Firm enables it under a signed Business Associate Agreement | The specific document sent; retained thirty (30) days under Anthropic's BAA terms (zero data retention is not available for this capability); never used to train Anthropic's models |
| Google (Gmail / Drive) | Optional mailbox drafts and document access, when connected | Emails and documents you authorize |
| Microsoft (Outlook) | Optional mailbox drafts, when connected | Emails you authorize |
| Clio | Optional read-only pilot integration for matter documents | Matter documents are read in memory to prepare a draft and are not stored by Ross |
| Cloud hosting & infrastructure | Running the service and storing documents (tenant-scoped, isolated per Firm) | All service data |
We will provide notice of a new sub-processor at least thirty (30) days before it begins processing Firm Data, consistent with our Terms of Service. Questions about this list: mtorre@truth-computing.com.